Slot Planet Casino
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Slot Planet Casino

Join us for slots and live casino games. You can open an account to play, manage your balance and use our player controls.

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Casino games

Our slots include Book of Dead, Jammin Jars and Starburst. Our live casino includes roulette, blackjack and poker with real dealers online 24/7.

Slots

Book of Dead

Slot

Jammin Jars

Slot

Starburst

Slot

Live casino

Live roulette

Live

Live blackjack

Live

Live poker

Live

Slots

Our slots include Book of Dead, Jammin Jars and Starburst. You can find each game's rules and payout rates in its Help or Information section. We recommend reviewing those rules before staking in each session.

Live casino

Our live casino includes roulette, blackjack and poker with real dealers online 24/7. Log in and open a title to access a live game.

Game payouts

The maximum we are obliged to pay for any one bet or spin is £250,000, excluding potential Progressive Jackpot winnings. On certain products, an approved staking level may offer the opportunity to win more, but the stated maximum still applies to that bet or spin.

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Our welcome offer

First deposit and eligibility

Our welcome offer gives new players 70 Book of Dead Bonus Spins with a minimum £15 first deposit. Affordability checks apply.

To claim the offer, you must be over 18 years of age, reside in Great Britain, complete verification including any additional documents we request, and opt in to receive the promotion. You must not have any other active bonuses in your account. If you claim while another bonus is active, we may suspend your eligibility for this offer.

After you access your new account and make the qualifying first deposit, the Bonus Spins are credited automatically to your account. You may use this welcome award only on Book of Dead.

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Spins, funds and bets

Our Bonus Spins are valid for ten days after being applied to the account. We remove unused spins, and we remove unused bonus funds that have not been wagered within thirty days.

Winnings from these Bonus Spins become bonus funds and are capped at £100. Converting the funds to cash requires wagering ten times their value, and only bonus funds count towards wagering contribution. Once wagering requirements are complete, our welcome bonus funds have a maximum cash-out of £100.

The maximum bet allowed while this bonus is in play is £5 or its currency equivalent. If you bet more, we reserve the right to confiscate all winnings.

Promotion terms and accounts

Our offer-specific terms apply alongside our Standard Promo Terms and Terms of Use. The offer-specific terms take precedence if they conflict with standard promotional terms. Taking part accepts the applicable terms, and failure to comply with the Terms of Use voids a bonus.

We award only one promotion per UK account per UK player. That restriction includes one per family, household address, IP address, email address, telephone number, credit or debit card, e-payment account or shared computer. A breach results in confiscation of winnings.

Only one bonus is permissible per deposit. Deposit-related bonuses cannot be stacked unless an offer is specifically tiered. Other bonuses, including those from Loyalty Points redemption, enter the bonus account subject to standard wagering requirements.

Balances and wagering weights

Your total balance has a Cash Balance for deposits and a Bonus Balance for qualifying bonus sums. We deduct wagers from cash first, then from bonus funds if cash is unavailable. When both types of funds are used, we allocate winnings between the balances accordingly.

We may limit a bonus to particular game types. Permitted bonus money appears in your Bonus Balance when you enter an eligible game but not when you enter restricted games. Winnings linked to a bonus remain locked until wagering is complete.

Our bonus amounts require ten times wagering before conversion to Cash Balance and withdrawal, unless explicitly stated otherwise. Eligible stakes contribute according to the game's weighting. Unless a promotion states otherwise, slots contribute 100% except for the reduced-contribution titles below. Table games contribute 10%, video poker 5%, scratchcards and keno 100%, and other games and progressive jackpot games 0%.

The 20% exceptions are 300 shields, 300 Shields Extreme, Big Bad Wolf, Blood Suckers, Bloodsuckers ii, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the Stones, Super Nudge 6000, Victorious and Fortunes of Ra.

Other promotion rules

You may ask us to reverse an unwanted bonus we credited only if no game play has taken place since you received it. Only one valid coupon can be redeemed within any 24-hour period. Coupons must meet standard wagering and their specific terms, and cannot be combined with another promotion unless stated otherwise.

Unless otherwise stated, spin winnings enter the casino bonus account with a maximum of £100. We remove winnings above that amount. Playing with spin winnings does not unlock bonus funds, and resulting winnings return to the bonus account.

We may reset loyalty points to zero after 30 days without account activity. Void bets do not contribute to promotions, and accounts closed before a promotion ends cannot receive its benefits. We may withhold promotional awards for Terms of Use breaches.

We may deny future promotions at our discretion. If you take a promotion after we have told you that you are ineligible, we will confiscate winnings from that promotion.

Promotional play and remedies

We may review transaction records for promotional abuse or irregular play and deny or revoke promotional entitlements, restrict access or block accounts on our network. Removing bonuses or associated winnings under our Terms of Use requires reasonable grounds and objective evidence of the conduct involved.

Our abuse rules include breached promotion terms, coordinated wagering designed to produce guaranteed profit from an offer, and leaving a free spin or bonus feature by closing the game and returning to complete it after bonus funds are forfeited, lost or wagering is met and converted to cash. They also cover progressing through bonus stages with bonus or cash funds and completing final stages with cash after those changes. The delayed-winnings restriction does not apply to a reasonable interruption such as disconnection or a system issue.

Leaving a large table bet to complete later is considered abusive only where there is a reasonable basis to think risk was deliberately deferred in connection with bonus wagering. The rules also cover rapid deposit-and-withdrawal spin exploitation without genuine play and exploitation of software or system faults, whether known to us or not.

If we terminate an account for a terms breach, we may void bonus entitlements and winnings obtained through that breach. We will not remove legitimately obtained funds or winnings without justification. We assess cases individually and provide notice of our decision and, where appropriate, our reasons.

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Deposits and withdrawals

Deposits

You must register and play with us in British Pounds. Our deposit payment methods may change, and we may attach acceptance conditions or limit deposits on a single day. Use only a method in your own name and money you legitimately own from lawful sources. Third-party funding may lead us to suspend a method or account and carry out further checks.

By depositing, you agree not to charge back, reverse or cancel deposits and to compensate us for unpaid deposits. We are not responsible for currency-conversion charges or fees imposed by your card issuer, bank or financial institution.

Our account is for wagering, not banking. It earns no interest and has no banking insurance. Repeated deposits and withdrawals without commensurate wagering may lead us to close it. Once you play or wager with real money, the stake is deducted immediately and that play cannot be cancelled or refunded as a service.

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Withdrawals

You can generally withdraw available funds, although we may delay or withhold a withdrawal in applicable circumstances. Before we process one, your identity, age and residence Verification Checks must be satisfactorily completed, payments confirmed, and applicable withdrawal, game and promotional conditions met.

You choose how much of your balance to withdraw. We pay withdrawals to the same payment method used for a deposit, and you can view deposit and withdrawal history in My Account. Our general minimum withdrawal is £20, but Customer Support can arrange withdrawal of a smaller full balance, while the welcome offer sets a £10 minimum withdrawal from cash funds.

We may carry out enhanced due diligence for withdrawals of funds not used for wagering. We may also take money you owe us into account before allowing a withdrawal or making a payment.

You may withdraw cash deposits at any time unless we have reasonable grounds to suspect promotional abuse or irregular play. A cash withdrawal while our welcome bonus is active, before its wagering requirement is fulfilled, forfeits that bonus and its associated winnings. Under our standard bonus rules, withdrawing cash while any bonus balance remains active revokes the remaining bonuses.

We check transactions to prevent money laundering and report suspicious transactions to competent authorities. You must report suspicious activity relating to our games or services immediately. We may suspend or close accounts and withhold funds when required under applicable law.

Jackpot payments

Jackpots exceeding £250,000 may take up to 30 days to be paid. This period concerns those jackpots rather than ordinary withdrawals.

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Your account

Registration

To gamble with us, you need an account and must provide your name, username, contact details, date of birth and address. We process those details to identify you and verify your age. Registering creates a legally binding agreement to our applicable terms. You may hold only one account, must keep your information accurate and complete, and must keep your account details private because you are responsible for wagers placed on it.

Continuing checks

Our Verification Checks may continue throughout our relationship. We may request evidence of identity, address, payment-method ownership and source of funds or wealth. Issues with those checks may lead us to suspend or close an account. Ongoing checks or information we are legally required to obtain may limit or suspend withdrawals.

Inactive accounts

We treat an account as inactive after twelve consecutive months without a deposit or bet. If it has a positive balance, we try to notify you and return that balance to the last method used to deposit. If inactivity continues for at least 30 days after our first notification attempt, we deduct £5 in real-money credit each month, or the whole remaining balance if it is less than £5. We may close an inactive account once its balance reaches zero.

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Slot Planet on your homescreen

You can add Slot Planet to your homescreen. Our Terms of Use also apply when you play through mobile or tablet devices.

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Limits and breaks

Financial limits

Upon registration, you can set a financial limit on your account with us and amend it through our financial-limit link. You can choose daily periods of 24 hours, weekly periods of seven times 24 hours or monthly periods of 28 times 24 hours. When comparing an increase with a decrease, we treat a month as 28 days. A limit set on this account does not extend to accounts on other websites.

We apply requests to decrease a limit immediately. Any increase to your limit takes 24 hours to activate and then requires confirmation on your account's financial limits page using the confirmation link emailed after that period. Switching limit types, such as between net and gross deposit limits, also takes 24 hours to activate. You must confirm that switch on your financial limits page or through the link emailed after the waiting period.

Game time reminders

You can set a game time reminder as low as 1 minute or choose another duration. After logging in, activate it from our Homepage or the Responsible Gambling section of My Account.

Time-out

You can choose a time-out from 24 hours up to 6 weeks in the Responsible Gaming section of My Account or through our time-out link. Once you confirm the duration, we suspend your account immediately until it expires. We cannot override or remove a time-out once set.

During our time-out, your balances and advance wagers remain. We credit any winnings, but you can access them only after the break expires. Future wagers, saved games, pre-purchased bingo tickets, bonus funds and competition entries cannot be cancelled or accessed during the break. Bonuses may expire under their terms while you are away, and we cannot reinstate any expired bonuses after the cool-off period.

Account closure and self-exclusion

You can close your account at any time for any reason through standard closure by contacting our Customer Support team. A standard-closed account can be reopened through Customer Support. If you are concerned about your gambling, we recommend self-exclusion instead.

You can request self-exclusion for a period between 6 months and 5 years. Unless you specify another period, we apply six months. We take reasonable steps to prevent you reopening your account or opening new accounts. During your exclusion, you must not try to do either. We make every reasonable effort to stop gambling marketing reaching you, but if you receive it and continue to gamble, get round your exclusion, or our automated checks fail to recognise an attempt to get round it, we are not obliged to return deposits, winnings or other funds from that activity. Self-exclusion covers your accounts across our network, and if requested periods differ between sites, the longest applies. A self-excluded account cannot be reactivated under any circumstances before its selected period ends.

To complete self-exclusion, you must confirm that you understand the restrictions, follow the link, select your period and submit the request. We then send email confirmation. If you do not finish the process, your account remains active.

If you cannot complete the automated process, contact Customer Support, explain that you attempted it and request manual self-exclusion. An email request is not instantaneous. We confirm when the exclusion has been applied.

At the end of your exclusion period, you may recommence betting by contacting our Customer Support after a 24-hour waiting period has lapsed. We recommend seeking help from gambling support agencies and excluding yourself with other operators too. Gamstop Online is a free service that enables exclusion from all online gambling companies licensed in Great Britain.

Frequently asked questions

What is the Slot Planet welcome offer?

New players get 70 Book of Dead Bonus Spins with a minimum £15 first deposit. Affordability checks apply.

How long are the Bonus Spins valid?

Bonus Spins are valid for ten days after being applied to the account. Unused bonus funds that have not been wagered within thirty days are removed.

What are the wagering requirements?

Winnings from the Bonus Spins become bonus funds capped at £100. Converting them to cash requires wagering ten times their value.

What is the maximum bet while a bonus is active?

The maximum bet while the bonus is in play is £5 or its currency equivalent.

What is the minimum withdrawal?

The general minimum withdrawal is £20. Customer Support can arrange withdrawal of a smaller full balance, and the welcome offer sets a £10 minimum withdrawal from cash funds.

Which currency can I play in?

You register and play in British Pounds.

How long do large jackpots take to pay?

Jackpots exceeding £250,000 may take up to 30 days to be paid.

How long can a time-out last?

You can choose a time-out from 24 hours up to 6 weeks in the Responsible Gaming section of My Account.

How do I make a complaint?

Contact Customer Support through Live Chat or email. If the issue remains unresolved, it can go to a Team Leader and then the Complaints Team, and you receive a Case ID.

Support

Contact us

For a complaint, contact our Customer Support Team through Live Chat or email at [email protected] as soon as reasonably practicable. An advisor can investigate, ask what happened and when, and log your message and our response.

Complaint escalation

If the issue remains unresolved, it may go to a Team Leader and then our Complaints Team, or directly to that team when Team Leader review is inappropriate. We assign a Case ID for further correspondence and provide a final internal response. If a gambling dispute remains unresolved, we provide information on alternative dispute resolution options. We handle non-gambling complaints internally.

We handle complaints through our internal procedure rather than third party platforms. During that procedure, we ask you to keep the matter confidential except for disclosures to a regulator or court. Unauthorised disclosure may pause the procedure and lead us to lock or close accounts.

Gambling support

If you need to talk about problem gambling, contact our Customer Support team or an independent support service. GambleAware provides responsible-gambling information, and the National Helpline is available 24 hours a day on 0808 8020 133.

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Operator and eligibility

Operator

Our brand is owned by Branders Limited and operated and managed by White Hat Gaming Limited.

Licence

White Hat Gaming Limited carries out our gambling activity in Great Britain under UK Gambling Commission licence number 52894.

Who can play

You must be over 18 years of age and reside in Great Britain to claim our welcome offer, and we verify your identity and age when you register.

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